1. Information We Collect

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A. Information You Provide

 

• Full name

• Email address

• Phone number

• Postal address (if provided)

• Booking and reservation details

• Special requests or preferences

• Any information submitted via contact forms, email, or customer support

 

B. Information Automatically Collected

 

• IP address

• Browser type and version

• Device information

• Pages visited and time spent

• Approximate location data (if enabled)

• Cookies and tracking technologies

 

C. Information from Third Parties

We may receive information from:

 

• Online travel agencies and booking platforms (such as Booking.com, Expedia, or similar services)

• Payment processors

• Marketing and advertising partners

• Analytics providers

 

 

2. How We Use Your Information

We use personal information to:

 

• Process and manage reservations

• Respond to inquiries and requests

• Communicate regarding bookings or services

• Process payments and prevent fraud

• Improve our website, services, and user experience

• Send marketing communications and promotions (where permitted by law and subject to consent)

• Comply with legal obligations and protect our legal rights

 

 

3. Legal Basis for Processing (GDPR)

Where applicable, personal data is processed based on:

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• Contract necessity (to fulfill reservations)

• User consent (marketing and cookies)

• Legitimate interests (service improvement, security)

• Legal obligations

 

 

4. Sharing Your Information

We may share personal information with trusted third parties, including:

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• Payment service providers

• Reservation and booking systems

• Marketing and advertising partners

• Analytics providers

• IT, hosting, and website service providers

• Government or regulatory authorities where required by law

 

We do not sell personal information.

 

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

 

• Enable essential website functionality

• Analyze website traffic and performance

• Personalize user experience

• Support marketing and advertising activities

 

Where required by law, cookies for analytics and marketing purposes are activated only after user consent via our cookie banner.

 

6. Data Security

We use administrative, technical, and organizational measures to protect personal data.

However, no online transmission or storage system is completely secure.

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7. Data Retention

Personal information is retained only for as long as necessary to:

• Fulfill bookings

• Meet legal or regulatory requirements

• Support legitimate business operations

 

Retention periods vary depending on the type of data.

 

8. International Data Transfers

If personal data is transferred outside your country, we ensure appropriate safeguards are in place, such as contractual protections or verified service providers.

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9. Your Rights

Depending on your location, you may have the right to:

• Access your personal data

• Request correction or deletion

• Restrict or object to processing

• Withdraw consent

• Request data portability

• Opt out of marketing communications

 

Requests may be sent to: info@solagreece.com

 

10. Children’s Privacy

Our website is not intended for children under the age of 16.

We do not knowingly collect personal data from minors.

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11. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for their privacy practices or content.

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12. Updates to This Policy

This Privacy & Cookies Policy may be updated from time to time.

Changes will be posted on this page with an updated date.

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13. Contact

For questions regarding privacy or data protection: info@solagreece.com